Rockville Dental Arts Will Remain Open For Dental Emergencies
We hope this letter finds you and your family in good health. As of May 11th, 2000 we will begin to offer regular dental appointments, including cleanings, and all other dental services. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that we you receive care, it’s both safe and comfortable.
Our office follows infection control recommendations made by the American Dental Association, U.S. Centers for Disease Control and Prevention and the Occupational Safety and Health Administration. We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.
You may see some changes when it’s time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office.
- We will be scheduling extra time for every appointment to allow for proper infection control protocol.
- There will be no reception area. All patients will be immediately directed to their appropriate room.
- Patients will not be allowed extra guests in the office, except under special circumstances.
- We will be using text messaging to let you know when we are ready for you to come in for your appointment. During this time, it’s extremely important to be prompt to your appointment.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Dennis Norkiewicz and Staff
Update from May 1
Our office has always strived to maintain a safe and clean environment for our patients and staff in order for you to continue to receive dental care without fear or concern.
In accordance with the guidelines from the Centers for Disease Control (CDC), American Dental Association (ADA), and the State of Maryland we have enhanced our procedures for patient and staff protection.
Effective May 13, 2020 we will be treating all patients for routine dental care.
We ask patients who answer YES to the following questions reschedule their appointment(s) to a later date.
Questions We Will Ask You…
Have you traveled outside the U.S. to an area with COVID-19 present in the past 14 days?
Have you exhibited fever, signs of respiratory illness, coughing, or difficulty breathing in the past 14 days?
Have you been in contact with anyone who has been diagnosed with COVID-19 or come in contact with individuals who have been suspected or diagnosed with COVID-19?
Have you been in close contact or live with anyone who exhibits the symptoms (see 2.) of COVID-19.
We will continue to perform standard infection control techniques in our office.
Our staff routinely clean and disinfect public areas frequently; reception area, bathrooms, common areas.
We ask that you avail yourself to the many hand sanitizing stations throughout our office.
We will ask that you rinse with our peroxide mouthwash before any dental procedure is initiated.
We recommend our patients maintain a distance of 6 feet from others if possible.
We will ask you to wait in your automobile and we will notify you via a call, text message, or a staff member will contact you.
We understand your decision to seek dental care is personal and many factors are involved. Our office is committed to the importance of your dental healthcare, welfare, comfort, and safety. We will continue to monitor this dynamic situation and will follow the guidelines of our infection control, epidemiologists, public health authorities, and other healthcare professionals to provide you great dental care in a safe and comfortable setting.